Changing Your Pickup Address

Changing Your Pickup Address

Description: Changing your pickup location's address is an essential task when moving locations, deploying new assets, or simply making it easier for customers to find you. It's crucial to ensure that your new address is accurately reflected across all platforms where potential customers might come across your business. This guide will walk you through the necessary steps to ensure your business is correctly represented everywhere.

Steps:
  1. Website Update: Begin by updating the address on your official website. This can be done by submitting a change request through the website ticket system on FranConnect. Ensure you specify every section of the site where the address is mentioned, including any embedded maps.
  2. Xola Listings: Navigate to Zola and select 'Edit Listings.' Update the address, directions, and map pin for all your listings. You can drag the map pin to pinpoint the exact location where you want your customers to arrive or park.
  3. Xola Profile: Navigate to settings ➝ profile ➝ address and change your address there. That address will always be in the footer of your emails coming from the Xola system.
  4. Google My Business: Access your Google My Business account and submit an address change. This ensures that your business shows up correctly on Google Maps and in search results.
  5. Online Travel Agencies (OTAs): Head over to OTAs such as TripAdvisor and Yelp. Update your address on these platforms to maintain consistency and accuracy.
  6. Local Websites and Blogs: If your address is featured on local websites, such as the city's Chamber of Commerce or any local blogs that you've sponsored or been featured in, make sure to update the address there.
  7. Social Media: Lastly, visit your business profiles on platforms like Facebook, Instagram, and TikTok. Update your address in the respective 'About' or 'Information' sections to ensure your followers have the most recent information.

Resources:
FranConnect Website Ticket System - For updating the address on your website.
Xola's Edit Listings Page - Direct page to edit your business listings on Zola.
Google My Business - A guide on how to change your address on Google My Business.
TripAdvisor- For guidance on updating your business details on TripAdvisor.
Yelp - Instructions on how to update your business address on Yelp.

Audit Checklist:
  • Address updated on the official website.
  • All mentions of the address and maps on the website have been updated.
  • Xola listings have the new address and directions.
  • Map pin on Xola accurately represents the new pickup location.
  • Google My Business reflects the new address.
  • Address updated on TripAdvisor, Yelp, and other OTAs.
  • Local websites and sponsored blogs showcase the correct address.
  • Social media profiles have been updated with the new address.

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