Creating Unique Tour Listings for Increased Sales and Market Appeal

Creating Unique Tour Listings for Increased Sales and Market Appeal


Introduction

TourScale, encompassing Trolley Pub, Paddle Pub, and Tiki Pub operations, has traditionally offered only offered two listings: public and private two-hour or 90 minute tours. However, recent trends indicate that crafting unique tour listings based on market characteristics or targeting specific demographics can significantly enhance sales and market appeal. This article explores strategies for creating unique tour listings, supported by successful case studies.

Types of Unique Listings

Unique tour listings can be categorized into four types:

  1. Activity-Based: Focused on specific activities during the tour (e.g., Karaoke, Scavenger Hunt).
  2. Demographic-Targeted: Tailored to specific demographic groups (e.g., Shark Tooth Discovery for kids).
  3. Seasonal Event-Based: Centered around seasonal events (e.g., Holiday Lights Tours).
  4. Geography/Wildlife-Based: Leveraging unique geographical features or wildlife (e.g., Sandbar or Dolphin Tour).

Case Studies

Paddle Pub Marina Del Rey - Karaoke Tour


Implementation: Recognizing the popularity of karaoke as a group activity, Paddle Pub Marina Del Rey innovatively equipped their vessels with karaoke machines and TV screens. This allowed guests to enjoy a sing-along experience while cruising.
Marketing Strategy: They focused on social media campaigns highlighting the fun and unique experience of karaoke on water. Engaging content, including videos of guests enjoying the karaoke experience, was shared across platforms.  They also update the website to prominently feature the listing.
Results: This tour quickly gained popularity, appealing to a wide range of groups looking for a fun, music-filled outing. It represented a significant portion (58%) of the franchise's revenue, illustrating the power of combining a popular activity with a unique setting.

Trolley Pub Columbus - Holiday Lights Tour

Implementation: This tour transformed the traditional Trolley Pub experience into a festive journey showcasing holiday lights around Columbus. The Trolleys were decorated elaborately to reflect the holiday spirit.
Marketing Strategy: Joe, the franchise owner, capitalized on the holiday season by capturing high-quality images and videos of the decorated Trolleys and the scenic routes, which were then shared on social media and the company website. Email marketing and local advertising were also employed to reach a broader audience.
Results: The tour became a holiday season must-do in Columbus, drastically increasing the December bookings. The revenue from this seasonal tour constituted over 25% of the annual total, turning what was usually a slow month into the most profitable period.

Paddle Pub Cocoa Beach - Bioluminescence Tour

Implementation: This tour was designed to showcase the natural phenomenon of bioluminescence, visible only for a few months each year. The tour was shorter (45 minutes) but offered a unique and educational experience.
Marketing Strategy: The franchise invested in capturing photographs of the bioluminescent waters and advertised these images across social media and other digital platforms. They also targeted family-oriented channels and local tourist information centers.
Results: The tour not only attracted families but also nature enthusiasts and photographers. Despite its short duration and limited availability, it contributed to 26% of the franchise's annual revenue. This success underscored the appeal of nature-based, educational tours.

Trolley Pub Austin - Bachelorette Experience

Implementation: In a bustling Austin tour market, Trolley Pub Austin distinguished itself by transforming an existing service into the exclusive "Bachelorette Experience." This refresh involved tailored updates to the tour's name, content, and visuals, focusing on bridal parties.
Marketing Strategy: The franchise developed a separate landing page for this unique offering, featuring targeted sales copy and vibrant media, ensuring the bachelorette tour stood out in a competitive landscape.
Competitive Edge: With many tour options in Austin, the "Bachelorette Experience" gave Trolley Pub a distinct advantage. This unique, specifically named offering became a key differentiator, often swaying customers in their favor.
Key Takeaways from Expanded Case Studies

  1. Unique Experience Creation: Each case study demonstrates the importance of creating a unique experience that differentiates the franchise from standard tour offerings.
  2. Effective Marketing: Leveraging social media, digital marketing, and targeted advertising played a crucial role in the success of these tours.
  3. Seasonal and Activity-Based Opportunities: Capitalizing on seasonal events and popular activities can attract a diverse clientele and boost revenue.
  4. Local Features and Phenomena: Utilizing local geographical features or natural phenomena can create exclusive and highly appealing tours.

Idea
By carefully analyzing their market, creatively designing tours, and effectively marketing them, TourScale franchises can significantly enhance their appeal and profitability.

Strategies for Success

  1. In-depth Planning and Content Creation:

    • Dedicate time to plan and create unique content for each listing.
    • Regularly update the website with this content to enhance visibility.
  2. Market Opportunity Analysis:

    • Analyze your current market reach and identify untapped opportunities.
    • For example, if your primary clientele are young professionals, consider how to attract families with offerings like shark tooth discovery tours.
  3. Utilizing Unique Route Features:

    • Explore and incorporate unique aspects of your route into your listings.
    • Example: In Fort Lauderdale, the "Mansions & Superyachts" tours are popular due to the locale.
  4. Landing Pages and Alternative Marketing Channels:

    • Create dedicated landing pages and ad campaigns for specific listings.
    • Utilize Online Travel Agencies (OTAs) like Viator and Groupon for broader exposure.
Alert
New listings may take time to gain traction.  Give it a few months to see if it drives results.  Analyze the demographic data to see if you are reaching your target demographic.

Crafting the Listing

Creating a unique and compelling listing is crucial in attracting and retaining customers for your unique tour offerings. This section focuses on key aspects like duration, pricing, route, and content creation.

1. Picking a Duration

  • Assess Market Needs: Understand the time commitment your target demographic is willing to make. Families might prefer shorter tours, while groups may be open to longer experiences.
  • Trial and Error: Experiment with different tour lengths. For example, a bioluminescence tour could be shorter due to its specific nature, while a scenic or educational tour might benefit from being longer to fully cover the content.
  • Flexibility: Offer a range of tour durations, if possible, to cater to diverse preferences.

2. Considering Price Point

  • Value Proposition: Determine if the unique aspects of the tour justify a higher price point. For instance, a karaoke-equipped tour offers added entertainment value.
  • Competitive Pricing: Research competitors' pricing for similar unique experiences. Ensure your pricing is competitive yet reflects the value of your offering.
  • Special Offers: Consider introductory pricing or special discounts for new tour offerings to attract initial interest.

3. Planning the Route

  • Destination Focus: Design routes that highlight the unique features of your tour, such as specific landmarks for a holiday lights tour or natural phenomena for a bioluminescence tour.
  • Safety and Feasibility: Ensure the route is safe and feasible within the tour duration. Adjust the route as needed based on customer feedback and logistical considerations.
  • Variability: Offer variability in routes, if possible, to keep the tour fresh and interesting for repeat customers.

4. Creating Engaging Content

  • Photography and Videography: Invest in high-quality photography and videography to capture the essence of your unique tour. This visual content is crucial for your listings and marketing efforts.
  • Storytelling: Use content to tell a story about your tour. For a karaoke tour, videos of groups having fun can be compelling; for a nature-focused tour, stunning visuals of the scenery or wildlife can attract attention.
  • Social Media and Website Integration: Regularly update your social media and website with this content. Consider creating a dedicated section or page for each unique tour listing to provide detailed information and visual appeal.
Idea
You may want to tweak the listing after getting initial feedback from the customers.  It may take a few iterations to get the offering just right.

Final Takeaways

  • Customization is Key: Tailor every aspect of your listing – from the duration and pricing to the route and content – to create a unique and memorable experience.
  • Market Research: Continuously gather feedback and monitor market trends to refine your offerings.
  • Dynamic Marketing: Use dynamic and engaging content to market your tours, highlighting what makes them unique and worth experiencing.

Crafting an effective listing is a dynamic process that involves understanding your market, being flexible with your offerings, and creatively showcasing the unique aspects of your tours. By doing so, you can significantly enhance the appeal of your tours and attract a wider range of customers.

Conclusion

By innovatively crafting tour listings that leverage unique activities, demographics, seasonal events, and geographical features, TourScale franchises can significantly boost their market appeal and sales. The success of such strategies is evident from the case studies of Paddle Pub Marina Del Rey, Trolley Pub Columbus, and Paddle Pub Cocoa Beach. Implementing these strategies requires thoughtful planning, market analysis, and effective use of digital marketing channels.




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